Our services

If you’ve already identified the challenges holding back your service delivery, we provide tailored support to help you address them with clarity and impact.

Through a blend of coaching, advisory, and hands-on consulting, we work with agency leaders and teams to strengthen service delivery from the inside out. This includes improving utilisation and forecasting, sharpening project and delivery management, refining operational processes, and building the leadership and team capability needed to scale with confidence.

Support is flexible depending on what you need most — from ongoing retainers and strategic partnerships to focused one-off projects, workshops, and targeted coaching.

Explore how we can work together to elevate your performance!

Our packages

Strategic Service Delivery Consulting

This package includes weekly one-on-one sessions where Joanne work closely with you to guide and support across programme management, agile delivery, project planning, risk and scope management, KPI analysis, and your own development as a leader in delivery.

£1,800 per month

(min 3 month commitment)

Freelance CDO support

Ideal for agencies without a senior delivery lead - whether that’s a Project Director, Head of Delivery, or CDO. Joanne will offer dedicated days of support, working directly with you and your teams on live clients and projects. This hands-on model ensures your delivery function is represented, supported, and set up to perform - without the overhead of a full-time hire.

£800 per day

(min 2 days per week commitment)

Coaching Services

Executive coaching and performance support for agency leaders, combining one-to-one coaching, burnout recovery, mindset rewiring, and communication development to strengthen leadership, resilience, and impact under pressure.

Bespoke

(min 6 month committment)

Launching new PSA

Ideal for agencies for are looking to set up a new Project Management toolset within the business or looking to optimise their current one such as Productive.io or Accelo Forecast.app